Strip Heaters (Infrared)

• Why can I only use one Glo-Ray® Strip Heater (Foodwarmer) per Remote Control Enclosure (RMB)?

  Our UL requirements limit us to shipping one Strip Heater per Remote Control Enclosure, and vice versa.

• What is a "hub" and when is it required?

  A "hub" is a flexible conduit fitting which is attached to the Strip Heater at the factory. It should be ordered when extended lead wire is specified. The hub allows for easier installation of flexible conduit during Strip Heater installation.

• What do the letters and numbers represent in a typical Glo-Ray® model number?

  Examples of typical Glo-Ray® model numbers and their meanings: GRA - "GR" represents "Glo-Ray" name, "A" means aluminum housing. If there is no "A," the unit includes a stainless steel housing. GRAH - "H" stands for high wattage (more heat). No "H" means standard wattage (standard heat). "L" added to model means the unit includes incandescent lights. "D" added to model means the unit is a dual warmer made of two (2) single units side-by-side with either a 3" or 6" (76 mm or 152 mm) spacing in between each housing. GRN - "N" indicates narrow models only 4" (102 mm) deep. GR2 - the "2" represents the Designer series. HL - represents Glo-Rite® Display Lights. The number following the letter sequence represents the width (length) of the housing in inches. Example: GRAHL-24 is a 24" (610 mm) wide Glo-Ray® Strip Heater with an aluminum housing, a high watt element and incandescent lights.

• What are the criteria for using an attached cord and plug on Glo-Ray® Infrared Strip Heaters (Foodwarmers)?

  Cord and plug sets can be furnished provided the Strip Heater meets the following requirements: it must be a single housing only, with or without lights (duals are not allowed); the housing must be 72" (1829 mm) or less in width (longest dimension); the Strip Heater must be 120 volt; and the Strip Heater must be mounted as a portable unit (i.e., C-legs or T-legs).

• What are the basic dimensions of a Glo-Rite® Display Light, model HL-24?

  The width (formerly known as length) is 24" (610 mm). The depth is 3" (76 mm). The height or thickness is 2.5 (64 mm).

• What are the basic dimensions of a Glo-Ray® Narrow Infrared Strip Heater (Foodwarmer), model GRN-36?

  The width (formerly known as length) is 36" (914 mm). The depth is 4" (102 mm). The height or thickness is 2" (51 mm).

• What are the basic dimensions of a Glo-Ray® Dual Aluminum Infrared Strip Heater (Foodwarmer), model GRAH-48D?

  The width (formerly known as length) is 48" (1219 mm). The depth with standard 3" (76 mm) spacing is 15" (381 mm), and with optional 6" (152 mm) spacing is 18" (457 mm). The height or thickness is 2.5" (64 mm).

• What are the basic dimensions of a Glo-Ray® Designer Dual Aluminum Infrared Strip Heater (Foodwarmer), model GR2AH-48D?

  The width (formerly known as length) is 52" (1321 mm). The depth with standard 3" (76 mm) spacing is 18" (457 mm), and with optional 6" (152 mm) spacing is 21" (533 mm). The height or thickness is 3.5" (89 mm).

• What are the basic dimensions of a Glo-Ray® Designer Aluminum Infrared Strip Heater (Foodwarmer), model GR2AH-48?

  The width (formerly known as length) is 52" (1321 mm). The depth is 9" (229 mm). The height or thickness is 3.5" (89 mm).

• What are the basic dimensions of a Glo-Ray® Aluminum Infrared Strip Heater (Foodwarmer) with Lights, model GRAHL-48?

  The width (formerly known as length) is 48" (1219 mm). The depth is 9" (229 mm). The height or thickness is 2.5" (64 mm).

• What are the basic dimensions of a Glo-Ray® Aluminum Infrared Strip Heater, model GRAH-48?

  The width (formerly known as length) is 48" (1219 mm). The depth is 6" (152 mm). The height or thickness is 2.5" (64 mm).

• What are tandem elements?

  A single Glo-Ray® Strip Heater housing having at least two (2) elements mounted end-to-end within the single housing is said to have tandem elements.

• Can infinite controls be used on dual Strip Heaters (Foodwarmers)?

  When used in dual applications, infinite controls must ALWAYS be mounted remotely or away from the Strip Heater. Hatco recommends using our Remote Control Enclosures for dual Strip Heater installations utilizing infinite controls.

• Can ALL Glo-Ray® Strip Heaters (Foodwarmers) ship via UPS?

  No, not all Glo-Ray® Strip Heaters can ship UPS. The guidelines are as follows: Single housings (including Narrow Strip Heaters and Glo-Rite® Display Lights) up to 96" (2438 mm) in width (length) can ship UPS. Dual housings up to 72" (1829 mm) in width (length) can ship UPS.

• Can a Glo-Ray® Strip Heater (Foodwarmer) have more than two (2) tandem elements?

  On many of the longer Glo-Ray® Strip Heaters, it is not uncommon to have three (3) elements mounted end-to-end within a single housing. The tandem element charge would be assessed twice: once for the 2nd, and again for the 3rd element. There is no charge for the initial element.

• Why can I only use one Glo-Ray® Strip Heater (Foodwarmer) per Remote Control Enclosure (RMB)?

  Our UL requirements limit us to shipping one Strip Heater per Remote Control Enclosure, and vice versa.

• What is a "hub" and when is it required?

  A "hub" is a flexible conduit fitting which is attached to the Strip Heater at the factory. It should be ordered when extended lead wire is specified. The hub allows for easier installation of flexible conduit during Strip Heater installation.
   

• What do the letters and numbers represent in a typical Glo-Ray® model number?

  Examples of typical Glo-Ray® model numbers and their meanings: GRA - "GR" represents "Glo-Ray" name, "A" means aluminum housing. If there is no "A," the unit includes a stainless steel housing. GRAH - "H" stands for high wattage (more heat). No "H" means standard wattage (standard heat). "L" added to model means the unit includes incandescent lights. "D" added to model means the unit is a dual warmer made of two (2) single units side-by-side with either a 3" or 6" (76 mm or 152 mm) spacing in between each housing. GRN - "N" indicates narrow models only 4" (102 mm) deep. GR2 - the "2" represents the Designer series. HL - represents Glo-Rite® Display Lights. The number following the letter sequence represents the width (length) of the housing in inches. Example: GRAHL-24 is a 24" (610 mm) wide Glo-Ray® Strip Heater with an aluminum housing, a high watt element and incandescent lights.
   

• What are the criteria for using an attached cord and plug on Glo-Ray® Infrared Strip Heaters (Foodwarmers)?

  Cord and plug sets can be furnished provided the Strip Heater meets the following requirements: it must be a single housing only, with or without lights (duals are not allowed); the housing must be 72" (1829 mm) or less in width (longest dimension); the Strip Heater must be 120 volt; and the Strip Heater must be mounted as a portable unit (i.e., C-legs or T-legs).

• What are the basic dimensions of a Glo-Rite® Display Light, model HL-24?

  The width (formerly known as length) is 24" (610 mm). The depth is 3" (76 mm). The height or thickness is 2.5 (64 mm).
   

• What are the basic dimensions of a Glo-Ray® Narrow Infrared Strip Heater (Foodwarmer), model GRN-36?

  The width (formerly known as length) is 36" (914 mm). The depth is 4" (102 mm). The height or thickness is 2" (51 mm).

• What are the basic dimensions of a Glo-Ray® Dual Aluminum Infrared Strip Heater (Foodwarmer), model GRAH-48D?

  The width (formerly known as length) is 48" (1219 mm). The depth with standard 3" (76 mm) spacing is 15" (381 mm), and with optional 6" (152 mm) spacing is 18" (457 mm). The height or thickness is 2.5" (64 mm).

• What are the basic dimensions of a Glo-Ray® Designer Dual Aluminum Infrared Strip Heater (Foodwarmer), model GR2AH-48D?

  The width (formerly known as length) is 52" (1321 mm). The depth with standard 3" (76 mm) spacing is 18" (457 mm), and with optional 6" (152 mm) spacing is 21" (533 mm). The height or thickness is 3.5" (89 mm).
   

• What are the basic dimensions of a Glo-Ray® Designer Aluminum Infrared Strip Heater (Foodwarmer), model GR2AH-48?

  The width (formerly known as length) is 52" (1321 mm). The depth is 9" (229 mm). The height or thickness is 3.5" (89 mm).

• What are the basic dimensions of a Glo-Ray® Aluminum Infrared Strip Heater (Foodwarmer) with Lights, model GRAHL-48?

  The width (formerly known as length) is 48" (1219 mm). The depth is 9" (229 mm). The height or thickness is 2.5" (64 mm).

• What are the basic dimensions of a Glo-Ray® Aluminum Infrared Strip Heater, model GRAH-48?

  The width (formerly known as length) is 48" (1219 mm). The depth is 6" (152 mm). The height or thickness is 2.5" (64 mm).

• What are tandem elements?

  A single Glo-Ray® Strip Heater housing having at least two (2) elements mounted end-to-end within the single housing is said to have tandem elements.

• Can infinite controls be used on dual Strip Heaters (Foodwarmers)?

  When used in dual applications, infinite controls must ALWAYS be mounted remotely or away from the Strip Heater. Hatco recommends using our Remote Control Enclosures for dual Strip Heater installations utilizing infinite controls.

• Can ALL Glo-Ray® Strip Heaters (Foodwarmers) ship via UPS?

  No, not all Glo-Ray® Strip Heaters can ship UPS. The guidelines are as follows: Single housings (including Narrow Strip Heaters and Glo-Rite® Display Lights) up to 96" (2438 mm) in width (length) can ship UPS. Dual housings up to 72" (1829 mm) in width (length) can ship UPS.

• Can I order a Glo-Ray® Strip Heater (Foodwarmer) with a cord and plug attached?

  On many of the longer Glo-Ray® Strip Heaters, it is not uncommon to have three (3) elements mounted end-to-end within a single housing. The tandem element charge would be assessed twice: once for the 2nd, and again for the 3rd element. There is no charge for the initial element.